Privacy Policy
Your privacy matters to us. Here's how we protect it.
Last updated: January 2025Our Promise: btnly is built with privacy at its core. We collect only what's necessary to make the app work, and we never sell your personal information to anyone.
Information We Collect
We keep data collection to an absolute minimum. Here's what we may collect:
Information You Provide
- Voice and Text Input: When you use features like Reply Helper or Scam Check, we process your input to provide responses. This data is processed in real-time and is not stored permanently.
- Images: When you use Document Reader or Medicine Info, images are processed temporarily to extract information and are immediately deleted after processing.
- Contact Information: If you contact our support team, we'll keep your email to respond to you.
Automatically Collected Information
- Device Information: Basic device type and operating system version to ensure app compatibility.
- Usage Analytics: Anonymous data about which features are used most often to help us improve the app. This cannot be linked back to you personally.
- Crash Reports: If the app crashes, we receive anonymous technical data to help us fix bugs.
How We Use Your Information
We use collected information solely to:
- Provide and improve btnly's features
- Respond to your support requests
- Send important updates about the app (with your permission)
- Ensure the security and stability of our services
How We Protect Your Information
Security is paramount at btnly:
- Encryption: All data transmitted between your device and our servers is encrypted using industry-standard TLS encryption.
- Minimal Storage: We process most data in real-time without storing it. When storage is necessary, it's kept for the shortest time possible.
- No Third-Party Selling: We never sell, rent, or share your personal information with third parties for marketing purposes.
- Secure Infrastructure: Our servers are hosted on secure, SOC 2 compliant infrastructure.
AI Processing
btnly uses artificial intelligence to power its features. Here's how we handle AI processing:
- Your inputs (voice, text, images) are sent to AI systems only when you actively use a feature.
- AI processing happens in real-time; your queries are not stored for training purposes.
- We use reputable AI providers who are contractually bound to protect your data.
Your Rights
You have control over your data:
- Access: Request a copy of any personal data we have about you.
- Deletion: Ask us to delete your personal data at any time.
- Opt-Out: Disable analytics collection in the app settings.
- Portability: Receive your data in a portable format.
To exercise any of these rights, contact us at privacy@btnlyapp.com.
Children's Privacy
btnly is designed for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. When we make significant changes, we'll notify you through the app or via email. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or how we handle your data, we're here to help:
- Email: privacy@btnlyapp.com
- Support: Visit our Support page